VOICE PLATFORM

Voice platform is a pretty vast sector in communication that includes various other modules. Ramping up the infrastructure to support a user-friendly experience doesn’t need to be costly, complex and time-consuming. 

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user. Much of IP telephony focuses on that challenge.

IP TELEPHONY

We deal with the following brand when it comes to IP Telephony.

VOIP

CONTACT CENTRE

We offer CCView application to cater the telecommunication needs and changing technology scenarios of the organization. IT helps organizations to improve their customer communication. CCView has proven to be effective in easing communication, increasing revenue, reducing operational costs and ensuring better customer relationships.

 
 
 

Voice over Internet Protocol allows you to build any video experience or workflow, and to integrate rich video experiences into existing applications, business workflows, and environments.

HOW DOES

VOIP

WORK ?

Normal phone lines use the traditional circuit based protocols of the public switched telephone network. Voice over IP systems convert analog voice signals to digital data packets and transmit two-way conversation in real time using internet protocol

Benefits of VOIP

Make calls from anywhere with broadband connection

Cut the cost of travel and training

Improve customer satisfaction

Improve employee efficiency

Improve communication

Expand your phone network

Extra Features

Call Monitoring

Call forwarding

Call recording

Caller ID

Voice via Email

Audio conferencing

We deal with the following brand when it comes to VOIP.

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